Refund Policy

Refund Policy

Last Updated: [04/12/25]

At Shockwave Fitness, all sales are final. By completing a purchase on our website, you acknowledge and agree to the following terms:


1. No Refunds

We do not offer refunds under any circumstances, including but not limited to:

  • Change of mind

  • Incorrect product choice

  • Dissatisfaction with the product

  • Delays in shipping or delivery

  • Buyer error during checkout

All payments are final and non-refundable once an order has been submitted.


2. No Replacements for Damaged, Lost, or Defective Items

We do not reship, replace, or reimburse for items that are:

  • Damaged during shipping

  • Lost in transit

  • Marked as delivered by the carrier

  • Defective upon arrival

Shockwave Fitness is not responsible for the condition of packages after they leave our facility. By purchasing, you agree to handle any delivery-related issues directly with the shipping carrier.